Privacy Policy

Effective Date: January 2023

Introduction

This Privacy Policy guideline outlines how we, SOHO, collect, use, disclose, and protect the personal information of our users, customers, and visitors. We are committed to safeguarding your privacy and ensuring the security of your personal data. By accessing and using our services, you consent to the terms outlined in this Privacy Policy.


Information We Collect

We may collect various types of personal information, including but not limited to:

Contact information (name, email address, phone number)
Demographic information (age, gender, location)
Payment details (credit card information, billing address)
Log data (IP address, browser type, referring website, pages visited)
Device information (device type, operating system, unique device identifiers)


Use of Information

We collect and use personal information for the following purposes:

Providing and improving our products and services
Processing and fulfilling orders and transactions
Communicating with users regarding their inquiries and requests
Sending promotional materials, newsletters, and updates (with user consent)
Personalizing user experience and delivering relevant content
Conducting research, analytics, and market surveys
Protecting against fraudulent activities and ensuring security

Information Disclosure

We may share personal information with third parties under the following circumstances:

Service Providers: We may engage trusted third-party service providers to assist us in delivering our products and services. These providers are obligated to maintain the confidentiality and security of the information and are prohibited from using it for any other purposes.
Legal Compliance: We may disclose personal information if required to comply with applicable laws, regulations, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of our company assets, personal information may be transferred as part of the transaction. We will ensure the protection of your information through appropriate contractual agreements or other safeguards.
Consent: We may share personal information with your explicit consent.

Data Security

We implement industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage users to take steps to protect their personal information as well.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize personal information when it is no longer needed.

Your Rights

As a user, you have the right to:

Access, correct, or delete your personal information
Object to or restrict the processing of your personal information
Withdraw consent for the processing of your personal information
Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in Section 8.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

SOHO
69 Main Rd, Green Point
Cape Town
South Africa
info@smartofficehomeoffice.co.za
+27(0)82 655 4245

Please allow up to 24 HOURS for us to respond to your inquiries.

Updates to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we handle personal information.

By using our services after any changes to the Privacy Policy, you acknowledge and consent to the updated practices.

This Privacy Policy guideline is intended for informational purposes only and does not create any legally binding obligations.


 

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